THE MOST POPULAR
AND HIGHEST RATED
PROPERTY MANAGER
IN ORANGE COUNTY

Six hundred properties in just six years.

no long term contracts logo
family moving boxies into new home

Genuine Property Management is one of the most innovative and value-driven property management companies in Orange County. You can rely on our team to screen potential tenants, market your rental, avoid potential legal issues, and take care of every maintenance and repair need.

To attract quality tenants, we only market properties that are safe, functional, and clean. We do this without long-term contracts to tie you in, ensuring that we always deliver our best service every time you need us.

Landlords are noticing our service and value as we just started six years ago and have grown to over six hundred doors under management ranging from residential, industrial, and commercial properties. Here are a few ways that we are different from the rest.

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Sawyer Birch

Genuine Property Management has taken excellent care of my property; very attentive to the needs of the clients, quick with financial results, and fair with their pricing. I would highly recommend their services.

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Rodney Tallent

Outstanding property management company. Professional, patient, and persistent in getting the job done. Great job team and I look forward to many years leasing from you.

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Taylor C.

The group over at Genuine Property Management is terrific! Is a true professional & everyone I have since dealt with has been fantastic. I highly recommend it for all your property management needs.

What We Do

When the tenant has been in the property for 90 days, we will perform a visual property inspection on the entire interior. We will check on things like how many people are in the property, whether or not there are signs of a pet, and how the property is being cared for and is it sanitary. We also check smoke alarms and CO alarms to comply with California law, and a detailed report will note signs of wear and tear, or excessive property damage with pictures where relevant. If the situation needs a remedy, we will provide it. This detailed report is emailed to you as well for your review and understanding.

When your tenants have a repair concern or for after hour emergencies, they can call our 24/7 repair center, or they can choose to submit requests from their tenants’ portal. If the repair required is under $500 for a single item, we will handle it without bothering you. If the single item repair costs more than $500, we will contact you with details and ask for approval. Rest assured that if the situation is urgent, we will act quickly to remedy the situation and inform you of what steps we took and why.

In addition, we will never charge upfront for preparing documents, marketing, lead placement, or onboarding. We don’t get paid for placing a well-qualified resident until we receive the rent check and deposit. This means that we are committed to your success and we are not satisfied until you are.

orange county property

3D virtual property tours

Renters love walking through houses with their mouses, yet few property management agencies spend the money to provide a quality 3D virtual tour experience. We know it rents properties faster. Check out an example of our 3D virtual tours and see our magic!

no long term contracts cancel anytime

No one wants long-term contracts for rental management services, so we got rid of them. We may be the only month-to-month property manager in Orange County, but we’re confident that the quality of our landlord services speak for themselves. The quality of our services must earn your business every day.

24/7 emergency service

The lack of repairs or delays in service are the main reasons tenants move from a rental property. Our 24-hour repair center protects your rental property around the clock and keeps residents happier, so they’ll stay for longer.

money back guarantee

We know landlords are skittish about trusting a stranger with a great asset, so our 60-day money-back guarantee is there to put your mind at ease. No other Orange County property management company puts their money on the line – we wonder why?

Meet Your Property Management Team

Our team is larger than most as we far exceed six hundred doors under management, but we need to ensure we have the resources to provide great service to all. We’re all about people first and profitability later so that we can do the very best for our family of property managers, landlords, and tenants!

Shannon Sunde

Shannon Sunde

Shazam Shannon, Property Manager
Fair, yet firm among residents and landlords

Hobbies: baseball, popcorn, and family

Bette Lloyd

Bette Lloyd

Kick Butt Bette, Property Manager
Enjoyable and highly professional

Hobbies: family, friends, and Disneyland passes

Hendy Kusumadilaga

Handy, Helpful Hendy, Property Manager
Always happy and professional

Hobbies: his buddy O’Neill

Carol Estrada

Carol Estrada

Vacancy Director (AKA: Lead Cop)
Juggling over 5,000+ inquiries a month

Hobbies: family, holidays, and two Advil’s

Javier Mendez

Javier Mendez

Maintenance Director
No repair nor invoice is overlooked by his large right eye

Hobbies: kids, movie night, and prays for cheaper gas

Javier Mendez

Jose Medina

Maintenance Coordinator
The Hammer, The Boater

Hobbies: kids, wife, and sweet home

Joey Besana

Joey Besana

Jamazing Joey, VP Maintenance
A sharp mind ensures repair requests stay on track

Hobbies: karaoke star and great animal expressions

Bryan Duran

Bryan Duran

The ‘Rock’ Inspector Extraordinaire
Committed to the safety and care of property

Hobbies: CrossFit, Tai Chi, and calm seas

Juan Hueso

Juan Hueso

Administrative Hair
Handles all those things

Hobbies: Hair, hair, and sometimes hair

Wendy Fowler

Wendy Fowler

Today’s Forecast is… Wendy, Accountant
Correct, accurate, and oh-so knowledgeable

Hobbies: horses, grandkids, and travel

Marcel Ford

Marcel Ford

The Big Fish
Leader, educator, and cheerleader
Hobbies: family, boating, and telling bad jokes

Visit Marcel’s bio to learn more about Marcel

Who's Next...

Always looking for our next great hire…
Must be smart, outgoing, and experienced

Hobbies: TBD

FAQ

What are our fees and what is included in our property management services in Orange Country?

We provide full service residential and commercial property management in Orange Country. We charge 7% for homes, 6.5% for two to four units, 6% for five or more units, and 5% for commercial property management. We keep it simple and pack a lot of services and value into everything we do to ensure the most return on your investment.

We also keep it fair. On that note, we do not have junk-fees, such as those charged by other Orange County property management companies. These “junk fees” can eat away at your income, and they sure add up at year-end. We have avoided “junk fees” to keep our pricing simple, fair and predictable. You can view what junk fees other companies charge here

Our full service, all-encompassing management services include marketing, administration, education, finance, legal services and more. We also provide total transparency by using AppFolio property management software with robust owner and tenant portals. We use a fully-featured and completely unlocked version of this best-rated software, which alone with all its features and services costs $7,500 per month, allowing us to offer significant advantages to our residents and landlords.

At the end of each month and fiscal year, we provided you with a full statement of your finances with copies of invoices paid on your behalf such as plumbing, landscaping, HOA, mortgage, etc. You always know who, when, and what we paid with providing owners with a copy of all invoices.

When comparing property management services, be sure you’re comparing apples to apples or you may just end up with a pickle.

What do we charge to find a quality tenant?

We charge just 35% of one month’s rent to inspect and prepare the property for rent, provide exceptional photos and 3-D virtual tour, listings on twenty eight websites, provide 24-7 automated prescreening, and screen applicants of the highest standards to ensure a quality tenant.

Once again, all of these rental property management services in Orange County are yours for only 35% of one month’s rent. There is no additional vacancy management fee, and if the tenant moves out before the end of the lease, we will replace the tenant free of charge.

What is our stance on long-term management contracts?

Orange County property management landlords have made it clear that they do not want to be locked down by long-term contracts. So, if you decide that you no longer want our rental property management services, we allow you to cancel – anytime – no strings attached.

Take a look around and you’ll be hard-pressed to find another Orange County property management company offering month-to-month management deal. We do this because we believe in what we do, and we are dedicated to keeping you by our merits and value, not by contracts. Our firm provides rental property management to over four hundred rental properties in Orange County throughout, and we are looking forward to our continued growth by offering exceptional skill and dedication to satisfying your needs.

Contact Us to Get Started

    Genuine Property Management